The Bezzera Duo features a stainless steel body and rosewood detailing, providing an instant classic look. It shares many of the same features as the Matrix, including a vibrant touch screen display for managing the dual PIDs; each disciplines the boiler's current temperature and brew temperature separately. Automatic on/off and switch from reservoir to plumbed operation, as well as maintenance cycles and notifications for insufficient water or filter replacement are supported. Additionally, the 3.5" touchscreen allows greater temperature stability with the traditional E61 group syphon. Pre-infusion is enabled via a lever system, and push buttons and toggles make brewing easy. The rosewood steam knob provides powerful steaming and locking for uninterrupted stream. With the DUO DE model, the advanced features include PIDs for boiler temps, brew and head temps, as well as a volumetric brewing option with four programmable shot volumes.
At Comiso Coffee, our commitment is to expedite order processing and shipment. Through strong partnerships with our suppliers, we've transitioned to a model where most items are shipped directly from the manufacturers, significantly enhancing our processing speed. This streamlined approach enables us to concentrate on continually expanding our product catalog.
Order Processing
Orders are processed Monday to Friday, with a typical processing time of 24 - 48 hours (often sooner). While our manufacturers do not operate during weekends or holidays, orders placed before 12 pm MST (Monday - Friday) usually ship the same day.
Shipping
Delivery is facilitated through UPS or FedEx, with a standard delivery window of 2 - 5 business days after shipment. Note that a signature is required for most items upon delivery, a precautionary measure for loss prevention.
For larger commercial-grade items shipped via freight carrier, transit times may vary but typically range within 7 days post-shipment.
Returns
In terms of returns, we appreciate your order and understand that circumstances may arise where returns are necessary. Products eligible for return must be in their original, unused condition and packaging. To initiate a return, please email us at Info@ComisoCoffee.com, and you will receive a return authorization number (RA#). Kindly note that returns are subject to a 15%-30% restocking fee, and customers are responsible for return shipping costs.
Defects
Defective items should be reported within 5 days of delivery, while damage claims must be made within 5 days of receipt, with the equipment unused and kept in its original packaging. Return shipping is advised to be trackable or insured, as neither Comiso Coffee nor our manufacturers guarantee receipt of returned items.
Refunds
Upon receipt and inspection of your return, you'll be notified of its acceptance or denial. Accepted returns undergo prompt refund processing, minus any applicable restocking fees, damage charges, and shipping fees. Please be aware that the time frame for the refund to reflect in your account typically takes 3 - 5 business days after processing.
At Comiso Coffee, our commitment is to expedite order processing and shipment. Through strong partnerships with our suppliers, we've transitioned to a model where most items are shipped directly from the manufacturers, significantly enhancing our processing speed. This streamlined approach enables us to concentrate on continually expanding our product catalog.
Order Processing
Orders are processed Monday to Friday, with a typical processing time of 24 - 48 hours (often sooner). While our manufacturers do not operate during weekends or holidays, orders placed before 12 pm MST (Monday - Friday) usually ship the same day.
Shipping
Delivery is facilitated through UPS or FedEx, with a standard delivery window of 2 - 5 business days after shipment. Note that a signature is required for most items upon delivery, a precautionary measure for loss prevention.
For larger commercial-grade items shipped via freight carrier, transit times may vary but typically range within 7 days post-shipment.
Returns
In terms of returns, we appreciate your order and understand that circumstances may arise where returns are necessary. Products eligible for return must be in their original, unused condition and packaging. To initiate a return, please email us at Info@ComisoCoffee.com, and you will receive a return authorization number (RA#). Kindly note that returns are subject to a 15%-30% restocking fee, and customers are responsible for return shipping costs.
Defects
Defective items should be reported within 5 days of delivery, while damage claims must be made within 5 days of receipt, with the equipment unused and kept in its original packaging. Return shipping is advised to be trackable or insured, as neither Comiso Coffee nor our manufacturers guarantee receipt of returned items.
Refunds
Upon receipt and inspection of your return, you'll be notified of its acceptance or denial. Accepted returns undergo prompt refund processing, minus any applicable restocking fees, damage charges, and shipping fees. Please be aware that the time frame for the refund to reflect in your account typically takes 3 - 5 business days after processing.
Bezzera - Behind the Scenes
