The Bianca is great. Premium materials, fast heating times, and consistent results. The only issue I have seen so far is that the steam knob has come off twice and it seems that the glue that holds it in place has failed and the pin that locks it in some times comes loose and slips out enough that the knob spins freely. The solution is simple, I have been able to push the pin back in but worry that it might slip out again. I think once I figure out what type of glue to use it will be fixed permanently.