Pre-Order Policy

Pre-order means that the product is not currently in stock and you must place your order as per normal if you'd like to secure the item before it arrives with us.

Please note, Pre-orders can be cancelled/refunded anytime. However, once an order is confirmed and payment is captured (Five days after initial checkout) and shipped our original return/cancellation policy applies and cancelled orders are subject to a 3% cancellation fee.

The benefit of purchasing Pre-order items is that you will secure your item without risking the item becoming sold out shortly after we list it online.

Please note dates are not guaranteed and delays may occur, mainly due to international manufacturing times & shipments held by customs.

Comiso Coffee is not held liable for any unforeseen delays that may occur if you wish to Pre-order an item. So please take extra care when placing your order. We will, however, update you after Pre-order when your items are available for shipping.

You will proceed through the check out as usual & make full payment when making a Pre-order. Your order will only be shipped upon arrival of the ordered Pre-Order item(s), usually as per the date suggested on the product page at time of order placement.
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