Most orders ship via UPS or FedEx and arrive within 4 business days. After purchasing, please email us within 5 days of delivery to notify us of any manufacturer defects. You may return it within 30 days of delivery (may differ by brand). To request a return, please email us with your order number at Info@ComisoCoffee.com and you will be issued a return authorization number (RA#).
Products must be in their original packaging and unused. Some returns are subject to 15-30% restocking fee.
I was concerned upon receipt of the Lelit Elizabeth as the inner box (not the outer box) showed water damage and in fact was still wet. There was some minor moisture within the machine's drip dray, but otherwise the machine looked unharmed. I have been using the machine for exactly one week as of this writing, and I'm happy to say that not only was it apparently undamaged, but it's fantastic for espresso and steaming. Immediately upped my latte art (here coming from a Crossland CC-1). Very satisfied and would highly recommend this machine.
I’m so far very satisfied with the entire experience purchasing a new espresso machine from Comiso. I had a great experience pre-sale when I contacted them with questions via email and chat. This was during the busy holiday season and they were amazing at responding super quickly to all my questions and all folks I interacted with were respectful and polite. I ended up buying a Lelit MaraX v2 in black and the ordering process was a breeze and I was assisted over the phone super easy and nice customer service rep helped me to get my order plus 2 free items added to the order. From there my order was processed immediately and shipped out within 2 business days- again this was during last week of December where all shops are so busy. I received my machine very well packed and everything has been great so far. I had a couple of questions after the sale and they again were so quick to respond. I got my two free items a bit later but can’t complain at all- they were free gifts included with my MaraX- a dosing funnel and a distribution tool. They were out of stock so it took a bit longer to ship but they politely explained the reason for the delay and I received the items a week later. Overall I’d say I had a 5 star experience with Comiso. Truly recommend them.
Purchased this grinder with a Lelit PID espresso machine. Dialing in the grind took a few tries but fairly easy to do with the built in control. On/off switch on the side is a nice convenient feature. Only criticism is the plastic top that covers the bean holder tends to get tight and somewhat hard to remove with one hand.
Very nice machine and have been able to dial in my grind with the aid of the brewhead pressure gauge. The PID feature keeps temperature very stable. Good value and hopefully will be reliable for years to come.
Fast shipping and great product. Highly recommended
The Victoria is on its way back . I am considering another machine. The Rocket sale is very tempting!
La Pavoni Millennium Portafilter
I was skeptical about the force tamper because of the price but after receiving it and using it the first time I will say that it really makes the workflow much more efficient and it causes no pain to my hands. Very consistent from puck to puck. If you are on the skeptical side because of the price I would say go for it, you won’t regret it
I purchased an Elektra Espresso Machine from Comiso and Nick Comiso the owner, was nice enough to take time to explain the benefits (and drawbacks) of the machine I wanted. He patiently explained what would work best for my use and helped guide my decision. This was an expensive purchase and Nick made me feel comfortable in buying over the internet. I was actually able to talk to someone every time I called or if I had to leave a message Nick called me back!! When my machine arrived from the distributor it had been damaged in shipping. I called Nick, e mailed him pictures and he immediately offered a refund or a replacement. That is great business and the hallmark of an honest man!! I have no hesitation about recommending this business to anyone looking for accessories, a starter machine or a pro level machine. They are truly great people to work with. Dave G.
Great service all the way around
Thanks to the Cosimo team for the great service and speedy delivery. The machine is beautiful and works great. It's a great machine that allows me to have significant control throughout the process. I highly recommend this to any espresso enthusiast.
This is a fantastic machine. I love the stainless look and 58mm grouphead. I found it easy to use as a novice and the dual boiler is very useful in my household, since there is no delay between brewing and steaming milk. I came across concerns about filling this machine due to small tank opening, but I use a kitchen funnel and it's fast easier than removing the tank, no issues at all. Lastly, the pressure gauge and PID are great.
This is a versatile burr grinder. I use it daily for drip, espresso, and aeropress brewing and find it easy to change grind settings. I find the swappable front panel convenient to change between dosing cup and portafilter without the use of tools or screws. The machine has a robust construction. The hopper is a great size with a well fitting lid. Clearly, a great design. This is certainly a German-designed machine but the sticker underneath says made in china, which I can't say is a plus.
Absolutely amazing machine. Very consistent with the espresso shots and the milk is done to perfection every time. And very elegant as well. All around I’m very satisfied with this beautiful piece.
The LeLit Anna consistently outperforms my previous espresso machine (Ascaso Duo). Love the compact dimensions, the boiler and steamer run beautifully efficiently taking little time. I was a little skeptical initially with the low pressure but have been blown away by the results, consistently great crema and a silky surface to the espresso. After a couple of months pulling 5-6 espresso's daily it's been flawless thus far. The water tank is a great size, rudimentary yet effective. I use the steamer without the outer sheath and the results (with the right milk) are fine however if coffee art is your thing, you may want something a little more. Have to say I really enjoy this espresso machine. Service from Comiso was also exceptional.