Customer Reviews
This is for the Rancilio Silvia Pro X
I upgraded to this machine after 10 years pulling shots every day on my gently modded Gaggia Classic. The dual pid dual boiler set up is great. No more temp surfing, and truly excellent steam pressure and pro quality steam wand have immediately enhanced my mourning routine. Gripes so far: hot water from the steam boiler produces about 2-3 oz before sputtering a mix of steam and water out of the spout. This means making a 6-8 oz americano (total volume) requires letting the steam boiler refill and reheat. Not a very big deal but I was hoping for enough on-demand hot water to make a cup of tea/americano more easily. Drip tray is small as everyone has pointed out. The group head flush function is great (hold down brew button for a few seconds to rinse group head) but it only runs ~1.5oz through and doesn’t appear to be adjustable, so I find it takes a couple of flushes for the water to run clear after pulling a shot, at which point you might as well hit the brew button and run a phantom shot. Last complaint is that the machine has an auto wake-up setting but you have to set it every night. A bit lame. Small complaints.
Shots have been very good, but I do need to upgrade to a stepless grinder. My Gaggia MDF is too fine on #1 and too course on #2. Looking to pull the trigger on a new one soon and move my whole Gaggia setup to my office.
Overall very impressive build quality and the dual pid takes so much variability out of the process that shots are much more consistent and off flavors from overheating are non existent. The variable soft infusion is a nice feature, and in general I really like the simple function menu and features. I’m very happy with the purchase and am confident when I have it fully dialed in the shots will be far superior to the already very good shots I had learned to pull on the Gaggia. It feels like this machine is capable of pulling shots across a range of roasts and origins where the Gaggia was best in the more traditional dark espresso roasts. We’ll done Rancilio, thank you for the dual pid dual boiler in the classic package at a reasonable price.
Rancilio Silvia Espresso Machine
Great Customer Service and after sale help. Both the new Rancilio Silva and Eureka Mignon XL are performing as expected1. Fab!!
JJ
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Comiso Coffee is a family owned and operated espresso equipment retailer. Specializing in authentic, high-quality Italian made espresso machines and grinders.
We take pride in providing exceptional customer service and assisting you with selecting the right equipment to fit your needs and budget. Our goal is to help you make the best cup of coffee possible, and we believe that starts with the right equipment.
Thank you for choosing us as your go-to source for espresso machines and coffee equipment. We look forward to helping you achieve your coffee-making goals!
At Comiso Coffee, our commitment is to expedite order processing and shipment. Through strong partnerships with our suppliers, we've transitioned to a model where most items are shipped directly from the manufacturers, significantly enhancing our processing speed. This streamlined approach enables us to concentrate on continually expanding our product catalog.
Order Processing
Orders are processed Monday to Friday, with a typical processing time of 24 - 48 hours (often sooner). While our manufacturers do not operate during weekends or holidays, orders placed before 12 pm MST (Monday - Friday) usually ship the same day.
Shipping
Delivery is facilitated through UPS or FedEx, with a standard delivery window of 2 - 5 business days after shipment. Note that a signature is required for most items upon delivery, a precautionary measure for loss prevention.
For larger commercial-grade items shipped via freight carrier, transit times may vary but typically range within 7 days post-shipment.
Returns
In terms of returns, we appreciate your order and understand that circumstances may arise where returns are necessary. Products eligible for return must be in their original, unused condition and packaging. To initiate a return, please email us at Info@ComisoCoffee.com, and you will receive a return authorization number (RA#). Kindly note that returns are subject to a 15%-30% restocking fee, and customers are responsible for return shipping costs.
Defects
Defective items should be reported within 5 days of delivery, while damage claims must be made within 5 days of receipt, with the equipment unused and kept in its original packaging. Return shipping is advised to be trackable or insured, as neither Comiso Coffee nor our manufacturers guarantee receipt of returned items.
Refunds
Upon receipt and inspection of your return, you'll be notified of its acceptance or denial. Accepted returns undergo prompt refund processing, minus any applicable restocking fees, damage charges, and shipping fees. Please be aware that the time frame for the refund to reflect in your account typically takes 3 - 5 business days after processing.
Customer Reviews
This is for the Rancilio Silvia Pro X
I upgraded to this machine after 10 years pulling shots every day on my gently modded Gaggia Classic. The dual pid dual boiler set up is great. No more temp surfing, and truly excellent steam pressure and pro quality steam wand have immediately enhanced my mourning routine. Gripes so far: hot water from the steam boiler produces about 2-3 oz before sputtering a mix of steam and water out of the spout. This means making a 6-8 oz americano (total volume) requires letting the steam boiler refill and reheat. Not a very big deal but I was hoping for enough on-demand hot water to make a cup of tea/americano more easily. Drip tray is small as everyone has pointed out. The group head flush function is great (hold down brew button for a few seconds to rinse group head) but it only runs ~1.5oz through and doesn’t appear to be adjustable, so I find it takes a couple of flushes for the water to run clear after pulling a shot, at which point you might as well hit the brew button and run a phantom shot. Last complaint is that the machine has an auto wake-up setting but you have to set it every night. A bit lame. Small complaints.
Shots have been very good, but I do need to upgrade to a stepless grinder. My Gaggia MDF is too fine on #1 and too course on #2. Looking to pull the trigger on a new one soon and move my whole Gaggia setup to my office.
Overall very impressive build quality and the dual pid takes so much variability out of the process that shots are much more consistent and off flavors from overheating are non existent. The variable soft infusion is a nice feature, and in general I really like the simple function menu and features. I’m very happy with the purchase and am confident when I have it fully dialed in the shots will be far superior to the already very good shots I had learned to pull on the Gaggia. It feels like this machine is capable of pulling shots across a range of roasts and origins where the Gaggia was best in the more traditional dark espresso roasts. We’ll done Rancilio, thank you for the dual pid dual boiler in the classic package at a reasonable price.
Rancilio Silvia Espresso Machine
Great Customer Service and after sale help. Both the new Rancilio Silva and Eureka Mignon XL are performing as expected1. Fab!!
JJ
Selected page contains no content. Add content to this page in the page editor.
Comiso Coffee is a family owned and operated espresso equipment retailer. Specializing in authentic, high-quality Italian made espresso machines and grinders.
We take pride in providing exceptional customer service and assisting you with selecting the right equipment to fit your needs and budget. Our goal is to help you make the best cup of coffee possible, and we believe that starts with the right equipment.
Thank you for choosing us as your go-to source for espresso machines and coffee equipment. We look forward to helping you achieve your coffee-making goals!
At Comiso Coffee, our commitment is to expedite order processing and shipment. Through strong partnerships with our suppliers, we've transitioned to a model where most items are shipped directly from the manufacturers, significantly enhancing our processing speed. This streamlined approach enables us to concentrate on continually expanding our product catalog.
Order Processing
Orders are processed Monday to Friday, with a typical processing time of 24 - 48 hours (often sooner). While our manufacturers do not operate during weekends or holidays, orders placed before 12 pm MST (Monday - Friday) usually ship the same day.
Shipping
Delivery is facilitated through UPS or FedEx, with a standard delivery window of 2 - 5 business days after shipment. Note that a signature is required for most items upon delivery, a precautionary measure for loss prevention.
For larger commercial-grade items shipped via freight carrier, transit times may vary but typically range within 7 days post-shipment.
Returns
In terms of returns, we appreciate your order and understand that circumstances may arise where returns are necessary. Products eligible for return must be in their original, unused condition and packaging. To initiate a return, please email us at Info@ComisoCoffee.com, and you will receive a return authorization number (RA#). Kindly note that returns are subject to a 15%-30% restocking fee, and customers are responsible for return shipping costs.
Defects
Defective items should be reported within 5 days of delivery, while damage claims must be made within 5 days of receipt, with the equipment unused and kept in its original packaging. Return shipping is advised to be trackable or insured, as neither Comiso Coffee nor our manufacturers guarantee receipt of returned items.
Refunds
Upon receipt and inspection of your return, you'll be notified of its acceptance or denial. Accepted returns undergo prompt refund processing, minus any applicable restocking fees, damage charges, and shipping fees. Please be aware that the time frame for the refund to reflect in your account typically takes 3 - 5 business days after processing.
